Operating system
How we make enkelfähig happen
Haniel portfolio companies generally operate independently. However, to drive the enkelfähig transformation in the Group in a targeted manner, we have developed a shared operating system – the Haniel Operating Way (HOW).
HOW provides common guidelines, focusing on customer orientation, employee experience and growth through enkelfähig solutions to achieve operational excellence in each of our investments.
Strategy
Haniel Operating Way (HOW)
HOW is our shared operating system. Focussing on customer and employee experience as well as growth through enkelfähig solutions, it helps standardize processes and tools across the Haniel Group while giving each company the freedom to shape their own business activities.
Execution
HOW stabilizes performance across the Haniel Group and makes achievements transferable from one organization to another. Haniel experts support all business units not only in implementing the mandatory foundational elements of HOW but also in developing a specific roadmap for each portfolio company. As a strategic architect, we actively provide guidance, challenge business strategies, set ambitious targets, ensure strong talent development and structure best practice sharing.
Talent development
We take an integrated approach to talent management. This means we focus on the employee experience as well as on leadership and developing executives. To this end, we ensure attractive development opportunities throughout the Group via an internal talent pool, provide targeted support for women – e.g., via a mentoring program – and use our Group's own academy to train managers from our own ranks. The academy also plays a central role in standardizing the understanding of leadership across the entire Group: We want managers with outstanding leadership qualities who exemplify our shared culture and act as talent managers and coaches to successfully develop other talents.
